German Speaking Publishing Onboarding & Product Specialist

Remote – UK Based

£50,000

Are you fluent in German with a background in newspaper publishing or production?

Do you understand what actually goes into getting a newspaper from content through to the finished page?

Would you enjoy a varied role combining clients, technology, onboarding, training and product development?

We are recruiting for a successful digital publishing technology company working with newspaper and media organisations around the world.

They are looking for a German Speaking Publishing Onboarding & Product Specialist to work closely with publishers as they implement and adopt an innovative automated page layout solution.

Fluent German is essential for this role, and additional European languages would be a real advantage.

This isn't a traditional account management role and it isn't purely technical either. You will sit between the client, product and development teams, helping publishers successfully introduce the technology into their existing production environment.

You could be demonstrating the product to a client one day, managing an implementation the next, delivering training or working with the development team to explain how the product could be improved.

What will you be doing?

Demonstrating the product to prospective and new clients
Managing new client onboarding from initial setup through to go-live
Understanding existing newspaper production workflows and how the technology will fit into them
Helping clients integrate the product with their existing systems and processes
Building and managing project plans and keeping implementations on track
Running client training sessions
Producing clear onboarding and training documentation
Working closely with clients to understand their requirements and challenges
Feeding client feedback and ideas back into the product team
Translating client requirements into clear information for developers
Helping identify ways the product could be improved for publishers
What are we looking for?

You will ideally have a background within newspaper publishing, newspaper production or a closely related publishing environment.

We are particularly interested in people who understand the practical side of producing newspapers – the newsroom, production process, pagination and the systems involved in getting a daily or weekly publication out.

You will also need:

Fluent German – this is essential
Strong English communication skills
Additional European languages would be useful
Experience working directly with clients or customers
Good project management and organisational skills
Confidence managing several pieces of work at the same time
The ability to communicate comfortably with both clients and technical teams
An understanding of digital publishing and how it fits alongside print production
A practical, commercially minded approach to problem solving
An interest in technology, automation and how products can be improved
Confidence using AI tools as part of your day-to-day work
Experience with XML, structured content feeds, publishing CMS platforms or page-plan data would be useful but isn't essential.

This is a really interesting opportunity for someone from the publishing world who wants to move into a more varied technology-focused position while still using their knowledge of how newspapers actually operate.

The role can be fully remote, but you must be based in the UK.